First thing I would do is trying to uninstall and re-install the game. If that doesn't work, please write an email to firstname.lastname@example.org with more details on the error messages and the specs of your PC.
I found a structure (possibly an unfinished house?) in one of the non-safe zones right outside the starter town with a staircase going to a second floor room. Going up the stairs is fine, but when I tried to go back down to leave my character just stops moving down halfway down the stairs. I can go backwards up the stairs fine but I am effectively trapped on the second floor until I found the unstick button. Here is a picture from the first floor of the house and the stairs are right in front http://oi61.tinypic.com/2iaxzeb.jpg
apologies if there is a special way to go down a staircase in this game I have only started today.
Hi Pugo, you are doing nothing wrong, it's the owner of the house who did a design error somehow. The unstuck button is indeed there for such cases
Running Low on Supplies quest seems to be bugged for me. I accepted the quest yesterday. It's in my quest log but I can't open it to see what it says. I found out what I needed for this quest from other players then headed over to the farm to scoop up some tomatoes, watermelons and pumpkins but I couldn't find a single plant to harvest, only saw a few unripe watermelons and pumpkins..
I was on Phoenix, it got whacked by a rollback and I lost my cash shop items. Wondering if I'll ever get the credits back?
I think I bought a claim stake or a skeleton spawner or two.
The credits you were given on Phoenix were free credits to be used during the testing phase. Purchasing credits and claim stakes (=spending real money) was not possible, so you either made a purchase on Mythyn, or your memory is playing a trick on you and you just remember spending the free credits (claim stakes could be bought from the Banker NPC)