Name Change failed on server reset.


  • FOUNDER: DUKE

    I need a new name scroll... For some reason, my name was erased and shortened... It was a total of 24 letters, now its only 16 characters... Please help me, I didn't pay 10 credits just to lose the name I just chosen last night.



  • @sefer said in Name Change failed on server reset.:

    I need a new name scroll... For some reason, my name was erased and shortened... It was a total of 24 letters, now its only 16 characters... Please help me, I didn't pay 10 credits just to lose the name I just chosen last night.

    This is actually a bug, you shouldn't have been allowed to input such a long name in the scroll. We've added the 10 credits back to your account. Sorry for the issue!


  • FOUNDER: DUKE

    Oh. by chance can I get back another 10 credits then? As I mentioned in the pm to you, I used a second name change to get the name back to what it was... But since as you say, its going to be reverted again, that means I wasted another scroll... What is the correct number of characters we can have so I can properly name my character?

    Edit: Also, I still only have 8 credits. I spent total of 20 on 2 name changes trying to get my name to the 24 character name I talked about in the pm. My steam account id is https://steamcommunity.com/id/4771584/


  • FOUNDER: PRINCE

    @sefer 3 to 16 characters i beleive


  • MODERATOR

    @sefer said in Name Change failed on server reset.:

    Oh. by chance can I get back another 10 credits then? As I mentioned in the pm to you, I used a second name change to get the name back to what it was... But since as you say, its going to be reverted again, that means I wasted another scroll... What is the correct number of characters we can have so I can properly name my character?

    Edit: Also, I still only have 8 credits. I spent total of 20 on 2 name changes trying to get my name to the 24 character name I talked about in the pm. My steam account id is https://steamcommunity.com/id/4771584/

    Hi @sefer, have you been refunded yet? If not I will pass this along to our development team to review.


  • FOUNDER: DUKE

    No I havent yet. I need 20 credits given back, I ended up using 2 scrolls expecting the second 1 to fix the bug of the first one. I didn't know the names are only allowed to be 16 characters. It keeps the long name until reset.

    The name scrolls claimed 25 characters.

    My steam id is https://steamcommunity.com/id/4771584/


  • FOUNDER: DUKE

    Bump. Still need those 20 credits from wasted name changes.



  • @sefer said in Name Change failed on server reset.:

    Bump. Still need those 20 credits from wasted name changes.

    Hi sefer, sorry but I had accidentally refunded the external account you registered with the same email as your forum account. I have removed the 10 from there and added 20 to your Steam account. Sorry for the issues!


  • FOUNDER: DUKE

    tyvm. Your awesome.


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