Item Store -- charged (26) but never received.


  • FOUNDER: PRINCE

    I got Canid Race Change, Canid Head Change, and the Canid Eye-Color Change and "checked out" from the Cart. I was charged 26 credits and went to my bank. No package awaiting to be received.

    I have purchased several things in the past and got them instantly; however, for the above items it isn't the case. I then "logout" and launched the game again, only to find that it wasn't a refresh problem. So, what gives? I ended up asking on town broadcast and they told me to post here about it and then send an email to your item mall support so that is what I will be doing.


  • FOUNDER: PRINCE

    Prometheus the dev, will have to be the one to handle this for ya man.
    Hope ya get it taken care of man!
    cya in game!!


  • FOUNDER: PRINCE

    It would seem the items never appeared in my Bank's "Packages Awaiting" box but instead I found the box within a box where I keep my empty boxes. I've not even moved anything in there after I checked out so it's weird -- the fact that I didn't place anything in my Bank after checking out but that the box which contains my items are within these boxes and never appeared in my Packages Awaiting....yeah... Either way, I got them finally. :D


  • FOUNDER: PRINCE

    Good good.


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