Server Instability (02-26-16)
we'd like to apologize to you for the server stability issues that have been taking place in these last couple of days. A medical condition has sadly prevent me to react as quickly as necessary.
Without going much into detail, we can tell you we have implemented several anti-hack measures in our recent updates. The one contained in our last patch has been causing the server to hang during a save if a player had tried to login without a fully patched client before the save.
It is now no longer possible to login without a fully patched client - and even if so, the server is no longer going to be affected by this event.
Thanks to runtime saves, the time lost in all downtimes was very short. Because of this, we are no longer offering refunds, which were also extremely hard to manage in practice.
Because of this, we are no longer offering refunds, which were also extremely hard to manage in practice.